How to get reimbursed for Broken Windows

Windows can often break due to unexpected events like storms or accidents, and these sudden expenses can be a significant burden on low-income families.

The problem we’re addressing in this article is not just the financial strain but also the complexity of dealing with insurance companies and repair services.

But worry not, we’ll share a step-by-step guide on how to get reimbursed for broken windows. Yes, there’s a way to recoup these unexpected costs, even if your budget is tight.

How to Get Reimbursed for Broken Windows by insurance

Broken Windows

In the following sections, we will walk you through each step of the process which requires your attention and time, following them may significantly increase your chances of getting reimbursed for broken windows.

1. Assess the Damage

The first step in getting reimbursed for broken windows is to thoroughly assess the damage. It’s not enough to simply note that your window is broken; you need to understand the extent of the damage and how it occurred, if possible. This is crucial because different kinds of damage might be covered under different insurance policies or assistance programs.


  • Take photographs of the damaged window from different angles.
  • Don’t forget to note the date and time the damage occurred if known.
  • If there was a specific event that led to the damage, like a storm or vandalism, document it.
  • Avoid speculating about the cause if you are unsure, as incorrect information could potentially complicate your claim.

2. Review Your Insurance Policy

Not all insurance policies cover broken windows, or they may cover them under specific circumstances only. Some policies might also require you to file a claim within a certain timeframe.


  • Look for clauses related to property damage or specific sections about windows.
  • Note the insurance policy number and contact information for claims.
  • Do not ignore the deductibles, coverage limits, and exclusions.

Typically, home insurance does cover the repair or replacement of damaged windows, but it’s not always as straightforward. The coverage largely depends on your specific insurance policy and the circumstances under which the damage occurred.

Insurance usually steps in when windows are broken due to incidents such as storms, accidents, or vandalism.

This coverage is most often found in the buildings insurance portion of your policy, which covers structural aspects of your home including walls, ceilings, doors, and windows.

However, self-inflicted damage or damage resulting from neglect, including poorly installed windows, might not be covered. For instance, damage may not be covered if a tree you planted too close to your property falls and breaks a window, as this could be considered a form of neglect.

Therefore, pay attention to the nuances of your insurance policy.

3. Gather Documentation

Once you’ve confirmed that your policy covers your situation, gather all the necessary documentation. This is an essential step to ensure the smooth processing of your claim.

You’ll need:

  • Photos of the damaged window.
  • A copy of your insurance policy, particularly the declarations page.
  • Any relevant documents related to the incident (for instance, a police report if the window was broken due to vandalism).

4. Contact Your Insurance Company

After you have all the necessary documents, it’s time to contact your insurance company. You can generally find their contact information on your policy document or by visiting their website.


  • Notify them as soon as possible about the incident.
  • Follow their instructions carefully for filing the claim.
  • Keep a record of all communications.

Most insurance companies allow claims to be filed online, by phone, or by mail. Choose the most convenient method for you.

5. Obtain Repair Quotes

While waiting for your claim to be processed, obtain repair quotes from reputable window repair companies. This will give you a good idea of how much the repair should cost, which can be useful when negotiating with your insurance company.


  • Get at least two to three quotes for comparison.
  • Ask for detailed breakdowns to understand what you’re paying for.
  • Avoid discussing your insurance claim with the repair company; they need only provide a service estimate.

6. Submit Claim and Await Approval

Submit the claim along with all required documents and repair quotes to your insurance company. Once your claim is submitted, it will be reviewed by an insurance adjuster.


  • Be patient, as the review process may take some time.
  • Respond promptly to any additional requests for information.
  • Don’t forget to keep a copy of all submitted materials for your records.

7. Schedule the Repair

After your claim is approved, you can schedule the window repair. Keep all receipts related to the repair, as you might need to submit them to your insurance company for reimbursement.


  • Ensure the repair is done professionally and according to the quote you provided to your insurance.
  • Request an itemized receipt from the repair company.
  • Avoid paying for additional services that were not included in the original quote without first consulting with your insurance company.


In conclusion, dealing with a broken window can be stressful, especially when you’re worried about the costs. However, this step by step guide will increase your chances of successfully getting reimbursed.

Your effort now can save you from a significant expense, and help maintain the comfort and safety of your home.

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